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Recent content by MarPoll

  1. M

    Now my turn to drop from the sky! At last.

    I’m still waiting for a verdict from Parrot HQ on my Anafi, which dropped from the sky in early April. I had it about six weeks past the one year mark when the incident occurred. Interestingly, phone support did confirm that it was caused by the firmware but they do not have the authorization to...
  2. M

    Another Anafi Drops from the Sky......Update

    My Anafi was about six weeks out of warranty when it crashed so I really have no idea if they are going to try and wash their hands of it that way. But I'd really like to just get some kind of answer as the camera issue that I'm having seems like it is a pretty straightforward fix and I assume...
  3. M

    Another Anafi Drops from the Sky......Update

    Just wanted to give a status update if anyone is interested: Support was very prompt to get back to me initially and I supplied all of the data they requested (details of the incident, log file, photos) and I was informed that I should have an update within 2-3 days. Assuming things might be...
  4. M

    Another Anafi Drops from the Sky......Update

    Thanks for the additional info. The battery still had most of the charge left on it. I wouldn't be upset if it had given some indication like a low charge warning and just landed immediately. Although, I guess it could be argued that it did land immediately, just carrying a lot more speed. :)
  5. M

    Another Anafi Drops from the Sky......Update

    Thanks. I couldn't agree more. As much as I've enjoyed my Anafi to this point, even if Parrot responds and says they'll fix or replace it unless they can provide a root cause and a resolution to whatever caused this to happen I'm not going to be comfortable.
  6. M

    Another Anafi Drops from the Sky......Update

    The ascent just before it cut out was likely due to me trying get out of WiFi interference. I tried a factory reset on it to see if that would correct the Vertical camera issue, but no luck. I opened a case with Parrot to see what they have to say. Unfortunately, I'm about six weeks out of...
  7. M

    Another Anafi Drops from the Sky......Update

    Hi - JSON and screenshot of flight data from the app attached here. I took a look in ShowAnafiLog and, to my untrained eye, it looks like there was indication of anything unusual and everything just suddenly stopped logging at the point where it decided to fall out of the sky. Another thing that...
  8. M

    Another Anafi Drops from the Sky......Update

    Hi - I just had a similar incident with my Anafi about an hour ago. Was hovering over my home at about 250ft recording a time-lapse of the setting sun and started to get a "wi-fi interference" warning (not uncommon where I live and always correctable by either an increase or decrease in...
  9. M

    SD Card Error After UPDATE TO NEW APP/FW!

    Just wondering if anyone has found a solution for this issue? Here's was my experience today Inserted a brand new out of the package (purchased from Best Buy) SanDisk Extreme Plus 128GB into the Anafi and received the SD error message. Getting the same Gallery screen in the app as prior posts...