Recent content by Rickjq

Hey PollyWannaFly. Yes, I tried that several times already. No luck. Only worked the first time I tried it but not anymore. Parrot Support from Europe said that my controller should be replaced but they cannot do anything about it since they don't have warehouses in the US. So I'm stuck with a...

Hey PollyWannaFly. Yes, my SC3 controller is worse after following Parrot support instructions. Now I cannot connect to it at all, it simply stays with the steady white light on at all times. It has been over a week since I emailed them the video they requested I send them. I sent them a follow...

I hope so too BRC. I hope they send me a replacement controller without issues. I'm still waiting to hear from them after I sent them a video 3 days ago.

Hi PollyWannaFly. My SC3 controller had fw version 1.7.0 when I was trying to update it to 1.8. and now 1.8.1. I've been able to install updates on my controller up until around May of this year. Not sure what happened after that. Still waiting to hear from Parrot support.

Great info to have BRC. Unfortunately, after doing hard resets as recommended by Parrot Support, my SC3 controller no longer connects to my drone or my phone. It has a steady white light. Parrot support has asked me to create a video about the problem and submit it to them. I will send them the...

I know PollyWannaFly. Have you tried connecting your drone to your phone directly via WIFI. It's cumbersome to fly like that because the controls are on the screen of your phone but at least you can fly and play with your drone a bit. I am flying my drone that way for now to take aerial pictures...

Hi PollyWannaFly. No luck on my end updating the controller. If anything, things got worse. Now my controller will not connect to my phone at all or to the drone. The light is now steady light blue and I cannot hard reset it or do anything else with it. When that happened before, I was able to...

Hi PollyWannaFly. I was able to get a response from support. They recommended the following steps. I will try them to see if it helps maybe you'd like to try the same. Thank you for contacting Parrot customer support, we appreciate your time and patience and we do apologize for our late...

Hi BRC. Yes I have tried that as well. I've waited for the update to finish for 3 hours, I've tuned the controller off and back on when it gets stuck in the Update and Reboot phase, tried it with different cables, different devices. They all connect to the controller and the controller does...

Thanks BRC. I will try that email as well. I really like my Anafi but cannot have this non-support non-sense.

After many calls at different times of the day, trying to submit support forms through the web and posting on Parrot's FB page about not getting support, I've come to the conclusion that they have abandoned ship. Not one soul, voicemail or autobot answering any calls, emails, FB, etc etc. Parrot...

Thanks for the info BRC. I will give them a call Monday hopefully I get a hold of someone. I saw they released even another update today but still no luck installing it. Encino is a bit out of my way but I'll keep you in mind in case I cannot get the controller up-and-running again. (y)

Thank you dirkclod. ✌️

Thank you Liger 1956. Yes, the Anafi does a pretty job sometimes. I've run into stitching issues that are very noticeable so I am trying to work around those with a more advanced stitching program like PTGUI. It only will take me time to learn how to use it.

Hi BRC. Thanks for your reply. I have owned my Anafi since December 2020. Yes, they are paired. I have flown over 30 times with the Skycontroller 3 since December. My last flight was in May 2021. I tried flying using the Skycontroller two days ago and ran into the Firmware update that never...