- Joined
- Aug 4, 2019
- Messages
- 3
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- 0
Hello,
I’m new to this site but I looked everywhere and cannot find an answer. I have a Anafi thermal drone that will not work. When I first got the drone it flew no problem I took pictures all was fine. The second time I tried to connect I got an error on FreeFlight6 telling me “we encountered a problem with your drone please contact parrot support”. I reached out to them and it’s been 2 week with no help. I tried a different cable for my iPhone, resetting the drone, the ONLY thing that works is reinstalling the app completely and then the whole thing happens all over again same error message. Any help on this would be appreciated. I have an iPhone X and the latest firmware on the Anafi and controller. Anafi has me in a loop telling me a tech guy will call me and they never do. I have a $1900 drone that’s useless.
I’m new to this site but I looked everywhere and cannot find an answer. I have a Anafi thermal drone that will not work. When I first got the drone it flew no problem I took pictures all was fine. The second time I tried to connect I got an error on FreeFlight6 telling me “we encountered a problem with your drone please contact parrot support”. I reached out to them and it’s been 2 week with no help. I tried a different cable for my iPhone, resetting the drone, the ONLY thing that works is reinstalling the app completely and then the whole thing happens all over again same error message. Any help on this would be appreciated. I have an iPhone X and the latest firmware on the Anafi and controller. Anafi has me in a loop telling me a tech guy will call me and they never do. I have a $1900 drone that’s useless.