Anafi Zoom not working

kylebrodziak · Jan 17, 2019

Hi guys, ive flown my anafi around 30 times and my zoom has no feedback on my last 20 flights id say. ive never crashed it. nothing happens when i try to zoom in or out, neither with the controller or the app. It seems to have just stopped working. has anyone else had this happen or is their any advice you can give for me to try and get my zoom back?

Liger 1956 · Jan 17, 2019

You need to give us some more information e.g. video or stills, what resolution, framerate, HDR or not etc.

kylebrodziak · Jan 17, 2019

Liger 1956 said:
You need to give us some more information e.g. video or stills, what resolution, framerate, HDR or not etc.

ohhh does zoom work in HDR? that might be why then, but honestly i don't even know how to turn hdr off

kylebrodziak · Jan 17, 2019

kylebrodziak said:
ohhh does zoom work in HDR? that might be why then, but honestly i don't even know how to turn hdr off

it was in HDR and in photo stills and video 4k

Krusty Geeza · Jan 17, 2019

I'd try hitting the reset button (left hand side on the back of the Skycontroller), then try zooming again. It could be that you are already somehow zoomed in! That happened to me a few times. If you are in 4K video, there is only a tiny bit of zoom if you have it set to be lossless.

I'm pretty sure that there is no zoom on photo's unless they are wide jpg's.

To turn HDR off just touch the screen where it says "HDR". If the HDR symbol isn't showing currently, touch the "4K xxfps" then the HDR symbol should come up if its not already on your screen. Touch "HDR" & it will get deselected. I think it's inside a yellow circle when it's selected. I am just going from memory as I don't use it.

Sailing Pilot · Aug 16, 2021

Krusty Geeza said:
I'd try hitting the reset button (left hand side on the back of the Skycontroller), then try zooming again. It could be that you are already somehow zoomed in! That happened to me a few times. If you are in 4K video, there is only a tiny bit of zoom if you have it set to be lossless.

I'm pretty sure that there is no zoom on photo's unless they are wide jpg's.

To turn HDR off just touch the screen where it says "HDR". If the HDR symbol isn't showing currently, touch the "4K xxfps" then the HDR symbol should come up if its not already on your screen. Touch "HDR" & it will get deselected. I think it's inside a yellow circle when it's selected. I am just going from memory as I don't use it.

Had the same issue today, after installing new software 1.8.0. Recalibrated camera, but it didn't help.

BRC · Aug 16, 2021

Sailing Pilot said:
Had the same issue today, after installing new software 1.8.0. Recalibrated camera, but it didn't help.

If zoom is not working you may want to check that the EV trigger is not enabled. This setting allows you to disable zoom and use the the zoom lever to adjust exposure value
In FF6 select settings icon you will find listed under control then options. If EV trigger is green then it is enabled
Hope it helps

Sailing Pilot · Aug 16, 2021

BRC said:
If zoom is not working you may want to check that the EV trigger is not enabled. This setting allows you to disable zoom and use the the zoom lever to adjust exposure value
In FF6 select settings icon you will find listed under control then options. If EV trigger is green then it is enabled
Hope it helps

Thank you for your advice! EV trigger was green, I turned it off and turned on back again, and it still didn't activate zoom. I wasn't flying Anafi last few months, now after 1.8.0 update zoom doesn't work. Hope it's not broken. That's really great function. Thanks again!

Sailing Pilot · Jun 6, 2022

BRC said:
If zoom is not working you may want to check that the EV trigger is not enabled. This setting allows you to disable zoom and use the the zoom lever to adjust exposure value
In FF6 select settings icon you will find listed under control then options. If EV trigger is green then it is enabled
Hope it helps

I had the same problem, and setting EV trigger off helped! Thanks a lot, as zoom is very useful.