Version Bebop II (2)
Phone : Android
Flight Time 3hrs 31 Mins 26 Seconds
Skycontroller Version - 2
Software : Android FreeFlight Pro
SW Vers: 4.7.1
GPS Ver - 3.0.1F
-------------------------------
Already have gone through the standard checkups
1. Go to your phone WiFi profiles and delete the BEBOP 2 Wifi Profile.
2. Connect phone to controller via cable. (drone off)
3. Make sure the app registers the controller, you should be able to access the little (controller icon) and it will open up the controller settings. It will also show the Controller Battery %. (This confirms the connection from Phone to Controller is Good)
4. Power on the drone, use the free flight app connect. If it does not connect automatically of it it asks you to enable WiFi on your phone this means that your controller is not connected to the phone correctly. When you tap Connect in the APP it should display a drop down list, from that list select your bebop's WiFI SSID than enter a password if you had set one. If not it will connect without.
5. Your drone is now connected.
---------------
[x] Reinstalled the App
[x] Hard Reset
----
Last week our drone decided to lose signal which then should of RTH'd instead the Video feed cut off and didn't RTH, it was lost until we did a search party and was recovered
up to this point, we have had no failures
since that event, we are having difficulty keeping the connection, we follow the above steps mentioned - 1-5) , and have tried 2 Sky Controllers (v2).
yet after 20-30 seconds the app says lost signal, this is even before take-off , sometimes we get to take off and we allow it to hover at take-off altitude,
however, within moments it will lose signal again.
We have tried 3 Andriod Phones, all fully charged, tried 2 Batteries on the drone yet still the signal is lost.
any help appreciated
TIA
Martin
Phone : Android
Flight Time 3hrs 31 Mins 26 Seconds
Skycontroller Version - 2
Software : Android FreeFlight Pro
SW Vers: 4.7.1
GPS Ver - 3.0.1F
-------------------------------
Already have gone through the standard checkups
1. Go to your phone WiFi profiles and delete the BEBOP 2 Wifi Profile.
2. Connect phone to controller via cable. (drone off)
3. Make sure the app registers the controller, you should be able to access the little (controller icon) and it will open up the controller settings. It will also show the Controller Battery %. (This confirms the connection from Phone to Controller is Good)
4. Power on the drone, use the free flight app connect. If it does not connect automatically of it it asks you to enable WiFi on your phone this means that your controller is not connected to the phone correctly. When you tap Connect in the APP it should display a drop down list, from that list select your bebop's WiFI SSID than enter a password if you had set one. If not it will connect without.
5. Your drone is now connected.
---------------
[x] Reinstalled the App
[x] Hard Reset
----
Last week our drone decided to lose signal which then should of RTH'd instead the Video feed cut off and didn't RTH, it was lost until we did a search party and was recovered
up to this point, we have had no failures
since that event, we are having difficulty keeping the connection, we follow the above steps mentioned - 1-5) , and have tried 2 Sky Controllers (v2).
yet after 20-30 seconds the app says lost signal, this is even before take-off , sometimes we get to take off and we allow it to hover at take-off altitude,
however, within moments it will lose signal again.
We have tried 3 Andriod Phones, all fully charged, tried 2 Batteries on the drone yet still the signal is lost.
any help appreciated
TIA
Martin
