Camera initiates movement but in flight no movement

[Mark Mayer - Personal]

when I start up the unit, the camera does the rotation startup sequence, but then I get an error on my phone to restart the drone. also, the camera does not move up/down in view.

any ideas? thanks.

 

[Seitenwerk]

And the lense cap is removed and you also don’t have any ND filters or other lens accessories on the camera while booting it up?


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[Mark Mayer - Personal]

correct. no lense cap or filter installed.

 

[Dirk_ANAFI]

when I start up the unit, the camera does the rotation startup sequence, but then I get an error on my phone to restart the drone. also, the camera does not move up/down in view.

any ideas? thanks.

I never got a message "restart your drone" in the app.
Probably you are told to CALIBRATE your drone. So do it.

 

[Mark Mayer - Personal]

I did recalibrate the drone too. initially it did not request recalibration - but after I changed batteries it did request that activity.

 

[Dirk_ANAFI]

... and now? Any problem left?

 

[Mark Mayer - Personal]

no change in the action of the camera movement. remains still.

restarted, recalibrated, camera moves when drone started to initialize the camera action. but then nothing except notice on the phone that I need to restart the drone to help clear the alarm.

 

[Mark Mayer - Personal]

just little frustrating and confusing. maybe I need to remove the camera from the drone and reset? maybe it moved somehow - have not tried that yet.

 

[Skydreamer]

You did “restart” but did you “Reset” anafi(there is soft and hard reset)

 

[Mark Mayer - Personal]

Yes I hit reset as nothing else worked. Back to anafi -xxxxxx.

 

[Mark Mayer - Personal]

I have the password but it is trying to update but then asks for the password again. but I go to the general screen and it is connected to the ANAFI.

 

[Mark Mayer - Personal]

I need to charge items. will work on later
thank yuo

 

[Dirk_ANAFI]

For using the tipps you get here:
Connect Anafi to the controller. Switch off Wifi on your smartphone. Connect your smartphone to the controller with USB cable.

 

[Mark Mayer - Personal]

how long of time is gimbal calibration?

 

[Seitenwerk]

how long of time is gimbal calibration?

3 seconds maybe. Pretty fast.

 

[Mark Mayer - Personal]

under camera calibration - neither the horiztonal or gimbal calibration have any effect

 

[Mark Mayer - Personal]

still get camera error message - check that nothing is blocking the camera, then erestart your drone. i do t hat and same conditions occur.

 

[Seitenwerk]

Sounds like returning it may be the only option

 

[Mark Mayer - Personal]

how does the camera move? magnetic or mechanical?

 

[Mark Mayer - Personal]

this is in trehonly angle the camera rests to.