- Joined
- Nov 26, 2019
- Messages
- 2
- Reaction score
- 1
Five months later got my drone today, the controller came undercharged and did not turn on the first 3 times I opened it I assumed it was in wintering mode or whatever so I plugged it up. This is my third Anafi in less than a year. Their customer service," investigation team", managers are just waiting for the ship to sink it feels like...In four and a half months they answered two of my emails I had to call every time for any info on my case! I'm about to do a firmware update and see where it takes me. Fingers crossed. I hate to be this guy but I read they lost 40% of their sales in 2018/2019 and had to fire 1/3 of their employee's and it shows in their services I stated above. I have only owned Parrot drones and I'm super disappointed with them. I hope they don't go out of business