Howdy to all , and happy holidays to everyone . Many thanks to all of the people who run this forum,and contribute to it .
I live in Alberta Canada , yes it’s snowing and we have 2 ft of it lying around.
I bought my Anafi from Amazon .CA .
Couple of months ago ,it started giving me a camera fault which quickly stopped the camera from working.
So I contacted Parrot by email and told them my issue , after a while they replied that it was a warranty claim and they would send a replacement.
I gave them my address , that’s where my problem started . So apparently Parrot can not send a replacement to Canada!!.
I have been back and forth with them and the fellow that has been “ helping “ me flatly refuses to mail my new drone to my home address .
Has anyone been in this situation ? , Can anyone give me some ideas ? or thoughts on this ..
I would appreciate any help , comments or ideas that anyone can give me .
I have asked to speak with a supervisor a couple maybe three times now but I get the feeling that I’m been ignored possibly.
So please give me what you have , my thanks in advance of any replies.
Is it possible that someone from Parrot might see this and chip in ??
Thank you .
I live in Alberta Canada , yes it’s snowing and we have 2 ft of it lying around.
I bought my Anafi from Amazon .CA .
Couple of months ago ,it started giving me a camera fault which quickly stopped the camera from working.
So I contacted Parrot by email and told them my issue , after a while they replied that it was a warranty claim and they would send a replacement.
I gave them my address , that’s where my problem started . So apparently Parrot can not send a replacement to Canada!!.
I have been back and forth with them and the fellow that has been “ helping “ me flatly refuses to mail my new drone to my home address .
Has anyone been in this situation ? , Can anyone give me some ideas ? or thoughts on this ..
I would appreciate any help , comments or ideas that anyone can give me .
I have asked to speak with a supervisor a couple maybe three times now but I get the feeling that I’m been ignored possibly.
So please give me what you have , my thanks in advance of any replies.
Is it possible that someone from Parrot might see this and chip in ??
Thank you .