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Not only do I seem NOT to be able to connect to my controller, I don't think it's even turning on.


When I plug it into a usb-c to charge it the little light next to it comes on as green (or some times red and then turns green shortly there after) which I believe means it is charged (?) - but I can't get the blue light on top of the handle to come on.  Occasionally the blue light will flash when I plug it in or open the grip, but mostly it is off.


My gear is all pretty new.  I bought it at the beginning of the year, but then got busy moving/working and really just started using it about a month ago.  It worked fine for a while, and the times it wouldn't connect I chalked it up to me failing to charge the remote (sure would be nice if the remote had 4 lights and a test charge button) - but now I don't seem to be able to connect at all.  I can fly the anafi with the phone (Sony Xperia Compact) but that sucks.


Having done some research I thought maybe FreeFlight was the issue, and I just uninstalled, and obtained and installed the 6.3.2 version  - and when I run it the 1st time and it asks if I have a controller, I say yes and connect the remote and turn the drone on, and nothing happens...


I've tried multiple cables, which work fine to connect phone to computer/power.


Soooo lack of connect, combined with the green light but no blue light make me think the remote died.  ?


Would love for someone to have a better idea/fix.  ?


Short of that, can I get a new one?  Ideally paid for (it shouldn't bust after 5 hours (max) use).  Would I talk to Parrot, or B&H, or what?  What's the best way to contact them?  Are there any better controllers that have a battery indicator, and/or fanciness?


Thanks for the help.  I'm bumming cause I was really enjoying the anafi and getting some good footage...