Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up

Replacement delivery issue

idea3

Member
Joined
Mar 9, 2019
Messages
12
Reaction score
2
Hi
Parrot in the US office is going to replace my drone. The issue is they don't deliver to Canada, where I live. Has anybody dealt with this issue?
Thank
 

Agustine

Well-known member
Joined
Jun 30, 2018
Messages
3,770
Reaction score
2,274
Location
Ontario Canada
Yup
Good luck. It will not happen unless you know someone in the US that is willing to send it to you.
Like I said good luck. I been dealing with this since Jan 15th.
 

pmh1nic

Well-known member
Joined
Jan 30, 2019
Messages
337
Reaction score
114
Did you buy it from a retail store in the U.S.? If yes, is it possible to have Parrot ship it to that retailer and have them ship it to you?
 

Thanev

Well-known member
Joined
Oct 31, 2018
Messages
361
Reaction score
131
Location
Alberta,Canada
Depends who you talk to at Parrot.
1)They would accept it from Canada if you are refused coverage by the retailer.You need that in writing.
2) They would accept it from "your freind" in the U.S.(how does that work with a receipt from a Canadian retailer?)
But how do you get it back?

I really dont think there is any logical answer to their lack of warranty or shipping to Canada.

I think Parrot doesn't have a clue.I still love my Anafi.
 

Latest threads

Members online

Forum statistics

Threads
4,870
Messages
42,858
Members
6,963
Latest member
Babaa