Recent content by Double2Seven

When i crashed my drone, it started to act on its own and on the fight data it reached speed that suposedly wouldnt reach, i wasnt touching the controlle and the drone was in sight around 15/25m. My case was studied by parrot and they validated my warranty claims. I got a new one ;) So...

Ive checked and the height limit is 150m at least at selectable options. Or the height limit is only breakable in fightplan ? I still dont understand how do you really chose fcc chanels, could anyone realy explain , how do you pick the right channel, is there any danger of chosing a channel...

You have to go to dubai to claim you warranty suport ? When you country has no techincal suport , then the warranty is backed up by the people at factory or in certain centers, and they ususaly tell you to go back to the store you purchased. I had to do the same , but i bought ithere in...

Ive seen some mods on controllers to up hte distance and forget about the FCC not being available in Europe...

The drone is being selled more expensive than when it was released. I bought mine for 550 euros, and now they are at 698 at the same store. And its not even the exended with more bateries verison. Portugal prices:(

Problem solved, Parrot considered my crash a malfunction, and its going to be acepted as warranty :) It took a while but it seams im gonna fly again :)

I also got a warrant under crash situation yeasterday :) IN my case the drone just startet to act errticaly and crashed. I could retrieve the data for them to analise. (last flight) In my case the suport team is from the uk, and i live in Portugal, they instructed me to go to the store and...

Thank youuu Finaly they opened a case file and will try to understand what happened.

But they simply dont reply, i have no form of direct contact, its frustrating. Do you have the english phone number ?

could you give me the direct email ? Does anyone here have the phone number of the support team ?

Ive been trying to uinderstand what happened . The crash was last year, ive sent email the days after and in the next couple of months, and never did they replyed. iI need to understand this because i lost confidence in parrot and drone in a way.

Hello guys Ive had a crash with my parrot where the drone simple started to move on its own and crashed, i have the log and sent it to parrot, but still no one answered, ive used the support page on their website. Does any one knows a phone number i can use ?