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Recent content by IM35461

  1. I

    My 2nd Anafi Fell From The Sky

    Got a response from Parrot. Hi xxx, I am sorry to know that Amazon was not able to replace your drone however as long as you have purchased the drone from Amazon and not from Parrot then the replacement has to be carried out by Amazon and if they do not have and Anafis in stock you can ask them...
  2. I

    My 2nd Anafi Fell From The Sky

    Much as suspected Amazon were not interested and also have no base unit models in stock (lots of returned ones however). https://smile.amazon.co.uk/dp/B07D5R2JKL/ref=cm_sw_em_r_mt_dp_xX7oFbZJQQJPF Thus I have emailed Parrot again to see if they can help.
  3. I

    My 2nd Anafi Fell From The Sky

    Got an email from Parrot today and they agree it is defective but have to deal with Amazon UK to get a refund or replacement. Is this what they do now and do I have any hope? No new base units even in stock. The Anafi drone with serial number: PS728000AAxxxxxxxxx is defective and should be...
  4. I

    My 2nd Anafi Fell From The Sky

    Never did get any further response from Parrot and have logged a new support call.
  5. I

    My 2nd Anafi Fell From The Sky

    I logged a support (if that is the correct term) back on the 23rd of March and other than an automated email nothing. Dear Customer, Thank you for contacting Parrot We confirm receipt of your request 1406740 - Repair estimate - product out of warranty. Our Customer experience team is...
  6. I

    Another Anafi Drops from the Sky......Update

    I log a problem on the 23rd of March after my one fell from the sky. "Dear Customer, Thank you for contacting Parrot We confirm receipt of your request 1406740 - Repair estimate - product out of warranty. Our Customer experience team is processing your request and will contact you very soon...
  7. I

    FF6 V6.6.7

    I think it is also supposed to reduce the number of anafi's that just fell out of the and being destroyed (like my one).
  8. I

    My 2nd Anafi Fell From The Sky

    App 6.6.6 Drone 1.6.5 Controller 1.6.3
  9. I

    My 2nd Anafi Fell From The Sky

    I logged a support / repair request surgesting the cause of the crash was an issue with their 6.6.6 software / firmware release. Of course with most of the world in a lockdown I am not really expecting much support. Thus back to using my other drones.
  10. I

    UK on partial lockdown

    My UK flight went okay. Only cut short because it is still rather windy on the South Coast.
  11. I

    UK on partial lockdown

    I was hoping to excercise this afternoon with my Anafi but it is all broken after falling out of the sky (battery level at 93% after flight). Thus I will try my Mavic Air which has not been out for over six months or longer...
  12. I

    My 2nd Anafi Fell From The Sky

    Alas, the camera gimbal ring is also cracked but ribbon cables seem to have survived. I shall see if my Mavic Air still works. I can't remember when I last used it.
  13. I

    My 2nd Anafi Fell From The Sky

    JSON Log File
  14. I

    My 2nd Anafi Fell From The Sky

    Can't recall how to do that. Clicking on the download icon against any of my flights in the app seems to do nothing. I have files from the sd card in the FDR folder if they help I was hoping to get a video of the last part of this bridge being built :(
  15. I

    My 2nd Anafi Fell From The Sky

    My drone had being doing well but today my first time to try the new firmware and battery firmware update. However, just under 4 minutes into the flight the controller lost connection (slow blue light) and it vanished from the sky. Tried RTH and controller off and on but no luck so time to go...