Yes, that’s a funny answer ;o)
I was wondering how they can let new support agents answer without training or first validate their answers by a senior support agent prior release to a customer...
Then I checked the signature :
Customer Support Agent
Office Hours: Monday - Friday 7:00 am - 5:00 pm
... well at least you didn’t call the French support team: They would never answer that early !!! 7:00 am !! There are people in the world where support teams do answer at 7:00 am ??
Regarding the iPad 4 mini layout (that I fly with), the French support team answered me that tablets are not officially supported on FreeFlight 6, but I sent them some suggestions (full visibility of the battery status that was almost invisible, GPS icons, Bracketing options where not readable...) and I was pleased to see improvements in the new releases of FreeFlight 6.
I also find some icons are too big for the size of the iPad 4 Mini Screen (mainly in the FlightPlan option). So I will send the French team some new suggestions and I’d be glad to transmit them your suggestions to if you wish.
Philippe (who’s gonna have a bowl of coffee because it’s 7:32, and still too early to understand time coordination in a country that covers several time zones...)
