Good afternoon,
after around a 100 flights my Anafi parrot (software version 1.6.7) suddenly tumbled out of the clear sky a couple of days ago. I was looking at the stationary drone from around 65 meters distance while it happened and there was no collision with a bird, as far as I could see the airspace around the drone was empty in every direction. The drone had just finished taking a 360 degree panorama (Attached) and seconds after the panorama was finished the it dropped vertically while tumbling slowly. WIFI strength was good, battery was over 50% and there were no controller inputs from my side. Fortunately it landed unharmed in a snowbank and I could retrieve it it.
The problem I have now is that the drone can not be shut off via the button on the smart battery anymore. When pushing the button the drone just powers down for a fraction of a second and then restarts itself. The only way to shut it down is removing the battery. The button does not seem to be stuck and I tried resetting the battery and hard resetting the drone but to no avail.
I'd like to ask if the likely problem is the battery and contacting Parrot with the problem has much chance of success (ie. replacement of the probably faulty battery). I've read that others had similar crashes happen to them and I'm appending the .json file so people who collect information about this type of crash can have a look at them. Needless to say my confidence in the drone is a bit ruffled. I'm not going to feel confident flying again, even in unpopulated areas, if there is a reasonable chance of a sudden loss of power followed by a drop.
Thank you and cheers!
Edit: Video of the Battery malfunction:
after around a 100 flights my Anafi parrot (software version 1.6.7) suddenly tumbled out of the clear sky a couple of days ago. I was looking at the stationary drone from around 65 meters distance while it happened and there was no collision with a bird, as far as I could see the airspace around the drone was empty in every direction. The drone had just finished taking a 360 degree panorama (Attached) and seconds after the panorama was finished the it dropped vertically while tumbling slowly. WIFI strength was good, battery was over 50% and there were no controller inputs from my side. Fortunately it landed unharmed in a snowbank and I could retrieve it it.
The problem I have now is that the drone can not be shut off via the button on the smart battery anymore. When pushing the button the drone just powers down for a fraction of a second and then restarts itself. The only way to shut it down is removing the battery. The button does not seem to be stuck and I tried resetting the battery and hard resetting the drone but to no avail.
I'd like to ask if the likely problem is the battery and contacting Parrot with the problem has much chance of success (ie. replacement of the probably faulty battery). I've read that others had similar crashes happen to them and I'm appending the .json file so people who collect information about this type of crash can have a look at them. Needless to say my confidence in the drone is a bit ruffled. I'm not going to feel confident flying again, even in unpopulated areas, if there is a reasonable chance of a sudden loss of power followed by a drop.
Thank you and cheers!
Edit: Video of the Battery malfunction:
Attachments
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