Does you really believe that a screen recorder helps?
I don't.
Why?
I've received my anafy direct from Parrot, because the Disco has have a fault up from the beginning and the maiden fly was terrible. Parrot accept the warranty case and I send my Disco to Parrot.
They couldn't solved a replacement, after accepting the warranty case, and they didn't couldn't send me my Disco back...... Answer in short:We could not found your Disco, we couldn't send your owned Modell back...After long discussion (around 5 month) I received as replacement the Anafi.
Now I've initiated a question to the support about all engines reported an error after landing. This question was still in the warranty time.
Parrot wsnt to see a copy of the bill.
So far so good.
But they didn't accept the Email from herself, that they send me by delivering the Anafi.... I didn't received any other paper, mails from Parrot....What does it means?
Parrot does not accept her own emails as point for a warranty. In my case it was a hint to the support, that they forwarded this on to the technician,... I didn't want any replacement or something else. What's happen, if the Anafi has a fault?
Sorry, but the support is stupid and have (my personal meaning) the order to reject any request from customer and the contract of the support people could be released.This will be the same result for the customer.
I have work for several years in a level 3 support (worldwide) But this behavior it not a support. This is a behavior to reject anything
