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Battery failure - Camera gimble arms broke on impact

Stathi

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Hey everyone, new here. Wondering what I am facing with a Anafi Thermal that lost power, hit ground and gimble arms snapped. $2000 investment so hoping someone knows something. Thank you so much! Stathi from Oregon.
 

Skydreamer

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Hey everyone, new here. Wondering what I am facing with a Anafi Thermal that lost power, hit ground and gimble arms snapped. $2000 investment so hoping someone knows something. Thank you so much! Stathi from Oregon.
don’t expect anything from parrot,start with place where you bought anafi and go from there,try emailing or calling parrot support but they probably will not answer(if they do oh please let us know how that conversation went)….and advice,i wouldnt try to buy parts and repair unit, usually there is always something else broken and its time consuming and big pain in *ss
 

d95gas

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Hey everyone, new here. Wondering what I am facing with a Anafi Thermal that lost power, hit ground and gimble arms snapped. $2000 investment so hoping someone knows something. Thank you so much! Stathi from Oregon.
Pictures of the broken part(s) will help if someone is parting out a broken Anafi, dont forget many of the Anafi parts are interchangeable with the Anafi Thermal, so all hope is not lost yet. Keep an eye on various forums, ebay, etc for someone selling parts.
As already said, you are going to get nothing at all from Parrot, they are just a total waste of time and as soon as they did that Anafi USA device, they stuck two fingers up at communities like this.

We served our purpose and now the door is firmly closed.
 

parrotanafifan

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That's why you have to take every precaution NOT to crash if you can. Why did it lose power you using aftermarket batts?
 

Stathi

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That's why you have to take every precaution NOT to crash if you can. Why did it lose power you using aftermarket batts?
Negative, branded batteries. Got as part of a kit that included a multi battery charger extra propellers and three batteries. I'm pretty sure it's the battery that malfunctioned, I had fully charged it but it showed only 65% which I thought was enough. I should have known that was a sign there was something wrong with the battery, I think it rapidly lost its charge, to the degree it didn't even have a chance to do a forest Auto Land. the battery did show some sign of bulging after inspecting it closer. pictures are attached. Thanks guys.... I'm a little hesitant to even consider parrot going forward with this business as far as commercial use. I don't like when companies make it difficult for you to find any information or support. That said, overall, its a good drone IMO. I would be super thrilled just to get this running again to have on the farm for firewatch and just fun. Lesson here, dont get complacent with battery inspection, and to ignore thoughts of maybe I can get one more flight out of this. does anyone know if there are diagnostic logs I could review to see what exactly happened?
 

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Stathi

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That's why you have to take every precaution NOT to crash if you can. Why did it lose power you using aftermarket batts?
hi there I posted pictures on a reply below and realize you're the one that actually requested pictures...
 

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Stathi

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Pictures of the broken part(s) will help if someone is parting out a broken Anafi, dont forget many of the Anafi parts are interchangeable with the Anafi Thermal, so all hope is not lost yet. Keep an eye on various forums, ebay, etc for someone selling parts.
As already said, you are going to get nothing at all from Parrot, they are just a total waste of time and as soon as they did that Anafi USA device, they stuck two fingers up at communities like this.

We served our purpose and now the door is firmly closed.
oof, it's been a while since I've been on forums, sorry about the thread mix up but you are the one I should have send the pictures to...😂
 

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