FreeFlight6 - not showing the most recent SN.

[Heatherlasc]

Hi there, I'm on drone #3 (drown #1, #2 had no video feed so I returned it, currently on #3). I've hard deleted FF6 on my iPhone 7 (ios12.2) and reinstalled it, in the hopes that that would give me the new SN. I've updated the new drone and controller, and I've deleted the FF6 account and created new ones in hopes that that would solve the problem.
Is it a problem that FF6 doesn't have the correct SN number? To me, that might suggest that it isn't connecting, but the app reports that both the new drone and new controller are updated.
Does anyone know how to fix this inconsistency?
Thanks in advance!
Heather

 

[Dirk_ANAFI]

You mean the SN shown on tapping on the drone symbol?
Is the headline "ANAFI-Fxxxxxx" correct?
Is the Serial Number "PIyyyyyyAAyFxxxxxx" correct?
And is "xxxxxx" the same?

 

[Heatherlasc]

Those are both the same and accurate, just the beginning 8 numbers on the SN are inaccurate.

 

[Dirk_ANAFI]

Those are both the same and accurate, just the beginning 8 numbers on the SN are inaccurate.

My app (Android) stores the SN, so I can see it also when Anafi is not connected.
If I clear the app data and cache, FF6 starts without the correct SN. I don't know if this is the same on iOS.