After the second flight, I've had an interesting issue :
The end of the flight was RTH, in around 3-5m high I interrupted RTH and landing with manual control on a flight pad. So far, so good. But after landing the Anafi stopped the motors(also OK) but then I received an error of all 4 motors. It's the first time, that I've see this one. I've open a service request on the side from Parrot, because they was no reason for this kind of error.
Also I make the question (2nd issue) that I can not switch temporarily the Anafi off after flight. A short press on the power button doesn't show any reaction, a longer press (3-5 seconds) also not. Only a reset, during the Anafi is on, (30Sec press the power button) let switch the Anafi off.
If I think about the first issue, that is happening in the air, the Anafi will/could be falling down like a stone.
I received 2 times a replay from the support.. The answer was, how I could initiate an Update from the Anafi and battery. A replay from my side, that is not the issue and I've wrote in the first mail, that the battery and Anafi is on the latest SW version give me a second response, where I can download the latest SW Version to initiate the update.
Hey. if the Bird and the battery on the latest version, which update should I make?
Why the support can not answer to my question and the real issue.....
I don't know, should I write once again, that I expect an answer to my question or let the support where it is, because I couldn't not expect an expert answer?
The end of the flight was RTH, in around 3-5m high I interrupted RTH and landing with manual control on a flight pad. So far, so good. But after landing the Anafi stopped the motors(also OK) but then I received an error of all 4 motors. It's the first time, that I've see this one. I've open a service request on the side from Parrot, because they was no reason for this kind of error.
Also I make the question (2nd issue) that I can not switch temporarily the Anafi off after flight. A short press on the power button doesn't show any reaction, a longer press (3-5 seconds) also not. Only a reset, during the Anafi is on, (30Sec press the power button) let switch the Anafi off.
If I think about the first issue, that is happening in the air, the Anafi will/could be falling down like a stone.
I received 2 times a replay from the support.. The answer was, how I could initiate an Update from the Anafi and battery. A replay from my side, that is not the issue and I've wrote in the first mail, that the battery and Anafi is on the latest SW version give me a second response, where I can download the latest SW Version to initiate the update.
Hey. if the Bird and the battery on the latest version, which update should I make?
Why the support can not answer to my question and the real issue.....
I don't know, should I write once again, that I expect an answer to my question or let the support where it is, because I couldn't not expect an expert answer?