Hello, I wanted to share my case and ask for advice on what to do next, or someone will say that it is not worth fighting.
First day of vacation, plans for photos / videos:
I checked the weather, satellite availability, turned on the drone, waited until all range icons, etc., were green.
I flew some 20-30 m, decided to go back and repeat the shot, I changed from film mode to sport mode to get to the beginning of the planned departure route faster and here the trouble started ... The drone started flying like crazy , up and down to the sides as if it had been hit ... trying to save the whole situation, I pressed the button to return to "home" (hoping that maybe something would work) and then he flew away very quickly, about 10 meters to the side and fell down on the stones.
Fortunately, there was no one around and the drone did not damage people or anything bystanders
I think it may be the fault of the new upgrade (which I did 3 days earlier) there were no problems before the update.
There has never been a problem, always with the same equipment (controller, telephone). Always updated to the newest versions and fully charged.
Strange thing with the last flight record. The last flight did not sign up.
I also cannot read the memory card because it fell out and disappeared at the moment of impact.
I have screenshots from the last location of the drone, including date and time, software versions, weather on a given date and time, etc.
Parrot says nothing can help without a recent flight plan. Reading various posts, I have often come across the problem of last flights that have not been registered.
What do you think to do?
Thanks for any suggestion
best regards
First day of vacation, plans for photos / videos:
I checked the weather, satellite availability, turned on the drone, waited until all range icons, etc., were green.
I flew some 20-30 m, decided to go back and repeat the shot, I changed from film mode to sport mode to get to the beginning of the planned departure route faster and here the trouble started ... The drone started flying like crazy , up and down to the sides as if it had been hit ... trying to save the whole situation, I pressed the button to return to "home" (hoping that maybe something would work) and then he flew away very quickly, about 10 meters to the side and fell down on the stones.
Fortunately, there was no one around and the drone did not damage people or anything bystanders
I think it may be the fault of the new upgrade (which I did 3 days earlier) there were no problems before the update.
There has never been a problem, always with the same equipment (controller, telephone). Always updated to the newest versions and fully charged.
Strange thing with the last flight record. The last flight did not sign up.
I also cannot read the memory card because it fell out and disappeared at the moment of impact.
I have screenshots from the last location of the drone, including date and time, software versions, weather on a given date and time, etc.
Parrot says nothing can help without a recent flight plan. Reading various posts, I have often come across the problem of last flights that have not been registered.
What do you think to do?
Thanks for any suggestion
best regards
