Crashed Anafi

[lkozak]

I have a new Anafi, I got the drone for Christmas a few weeks ago. I was flying it and I guess got a little to close to a tree. It hit a branch and crashed, broke the landing gear on one of the arms and also cracked the arm. Now there is an exposed wire as well. Ive talked to Parrot and they will not do anything for me. They recommended a company in Florida for the repair but living in Canada I don't see that as practical at all. Is there any repair places in Canada? I also have been looking for parts to do myself but am having no luck. Any help is appreciated.

Thanks

 

[SMOk3]

I'm not sure about repair centers but here's a site for spares if you want to do it yourself Anafi* parts

 

[oesches]

Same experience with Parrot here in Germany. Drone turned around within 1 sec after hand launch and crashed against a wall with full speed. Parrot said that the drone didn't have correct GPS *wtf* That shouldn't result in that behavior.
Result: "broken leg" (motor bent and broken plastic). I ordend from eBay (mentioned seller leightig) a new one (M4) and got it after 3 days. Replaced like described here (

). Now it flies again! I'm happy!!!

 

[lkozak]

I guess I will end up buying parts from one of these sites. I just find it kind of ridiculous that a large company like this sells a product, and judging by what I have read they've sold a good number of them and have no parts available. They just refer to to people who have taken apart broken drones and are salvaging the parts. In my line of work if I was trying to sell a product to my customers the people rely on the dealer/manufacturer to warranty the product or at the very least have parts for making a repair. I'm just really annoyed with the whole experience when all Parrot does is say here is a link for someone selling parts on amazon or eBay. There is no guarantee that these parts will work or anything just going on the sellers word.

 

[AaronB]

I just find it kind of ridiculous that a large company like this sells a product, and judging by what I have read they've sold a good number of them and have no parts available. They just refer to to people who have taken apart broken drones and are salvaging the parts.

I agree - in this hobby selling spare parts should be the largest part of the business .

 

[Swissguy]

Just to share my experience
My Anafi just fall 2 days ago after a crash with a tree in a river. It stayed there for roughly 2 minutes until i realized the still blinking blue light on the bottom side. I fished it out and dryed it imediately with a dry towel. Dryed it again with the hairdryer and today i started it up and everything worked pretty well. Sonds like a fairy story and i could not belive it but. Am i just a lucky guy or is the anafi kind of build waterproof? Did anybody else already similar experiences?

 

[MustangPhil]

I think you are the lucky guy.
The Anafi is not waterproof (at all ;o), but if the water is not salty (less conduction) and if you switch off the battery as fast as possible, any electronic device can be dried and then back in business.
Some reported, after a bath in the sea, that a drone must be rinced in pure water then dried to start again.
We also read in this forum that less lucky guys have dried the Anafi without being able to restart it again.
2 minutes underwater with blinking light... yeah, go to the nearest church and burn a candle to Saint Parrots and its pals.

 

[Swissguy]

I think you are the lucky guy.
The Anafi is not waterproof (at all ;o), but if the water is not salty (less conduction) and if you switch off the battery as fast as possible, any electronic device can be dried and then back in business.
Some reported, after a bath in the sea, that a drone must be rinced in pure water then dried to start again.
We also read in this forum that less lucky guys have dried the Anafi without being able to restart it again.
2 minutes underwater with blinking light... yeah, go to the nearest church and burn a candle to Saint Parrots and it’s pals.

I took out the battery as fast as i could!
I sweared that that will never happen again! And to be honest, a good drone pilot should be always able to react faster and do not crash it somewhere.
I burned the candle... ;-)