Parrot sending new Anafi...camera issues

[JDrone]

So I’m assuming my Anafi camera sensor was or went bad, videos and photos had artifacts, black and white dots/noise totally ruining footage. Parrot support great and they are honoring my warranty. my question is this: is this a common problem or just got a bad camera? Hoping the new drone will have no issues video or photo related and I’ll finally get to see the Anafi’s full 4K potentail!

 

[crossroad]

I would only accept a new one
Good Luck

 

[mrajic]

If problem you were having was as this:

Then the answer is NO. It is not a common problem, you just got a lemon. My Replacement Anafi served me well for over a year now.

 

[JDrone]

Answer is no to what? Your new one is all good now?

 

[mrajic]

I apologize if my answer was not clear, as English is not my first language.

To your question: "Is this [artifacts on videos and photos] a common problem or just got a bad camera?", I should of answered: "NO, it is not a common problem, but it has been reported. You just got a bad camera".

At the time I purchased my first Anafi and noticed the artifacts as shown on my attached video, I replaced that Anafi with the new one. My (second) replacement Anafi camera has been working as expected for about a year now.

 

[JDrone]

I apologize if my answer was not clear, as English is not my first language.

To your question: "Is this [artifacts on videos and photos] a common problem or just got a bad camera?", I should of answered: "NO, it is not a common problem, but it has been reported. You just got a bad camera".

At the time I purchased my first Anafi and noticed the artifacts as shown on my attached video, I replaced that Anafi with the new one. My (second) replacement Anafi camera has been working as expected for about a year now.

awesome great to hear, thank you!

 

[Luispardo]

Hola yo tengo el mismo problema lo bueno que me di cuenta en el segundo vuelo ahora estoy escribiendo a parrot. Yo soy de chile y no hay soporte parrot así que espero que puedan cambiármelo. Usted cómo hizo para que le cambiaran a otro parrot ?

 

[mrajic]

Hola yo tengo el mismo problema lo bueno que me di cuenta en el segundo vuelo ahora estoy escribiendo a parrot. Yo soy de chile y no hay soporte parrot así que espero que puedan cambiármelo. Usted cómo hizo para que le cambiaran a otro parrot ?

Hola,

vivo en los Estados Unidos y compré mi anafi en la tienda Best Buy. Entonces, pude devolver mi defectuoso a la tienda y cambiarlo por uno nuevo.

Esto que escribí arriba es solo el traductor de Google. Lo usé porque no he tenido la oportunidad de hablar castellano / español (ese fue mi segundo idioma) durante más de 40 años .