Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up

2k bug

nicholashickman

Well-known member
Joined
Jul 10, 2018
Messages
76
Reaction score
35
Hi all,

as you know some of us are experiencing issues with the latest firmware / FF update. I can confirm that switching to 2k mode and then changing to photo mode corrupts the camera so that it displays in purple or green and any photos taken will either be washed with that colour or a solid block of that colour. Switching back to 4k or 1080 corrects the issue. Could someone else try to recreate this issue and report?
 

TJBC75

Well-known member
Joined
Jul 17, 2018
Messages
109
Reaction score
77
I had this happen when I switched from the Natural style to the Intense style. My color was purple at first, then green. Had to restart the app to get rid of it and return to normal.
 

cheetah2k

Well-known member
Joined
Oct 18, 2018
Messages
79
Reaction score
27
I'm definitely not updating.. does the Anafi work with the phone updated to latest, but the firmware on controller and drone not updated?
 

Landbo

Well-known member
Joined
Aug 5, 2018
Messages
753
Reaction score
305
Location
NW Denmark.
Hi all,

as you know some of us are experiencing issues with the latest firmware / FF update. I can confirm that switching to 2k mode and then changing to photo mode corrupts the camera so that it displays in purple or green and any photos taken will either be washed with that colour or a solid block of that colour. Switching back to 4k or 1080 corrects the issue. Could someone else try to recreate this issue and report?

Strange since I can not get my Lenovo TAB4 10 LTE to make fake colors on the screen in 2.7k mode by switching between video and photo. I can not come with a solution other than people writing directly to the developers at this email address: [email protected] and complaining about the errors in the APP. Remember to explain which phone/tablet it is you have and what happens.

Good luck, regards Leif.
 

nicholashickman

Well-known member
Joined
Jul 10, 2018
Messages
76
Reaction score
35
So, is this likely to be an APP error or a firmware issue? Can the app influence the photo's stored on the SD card?
 

Landbo

Well-known member
Joined
Aug 5, 2018
Messages
753
Reaction score
305
Location
NW Denmark.
So, is this likely to be an APP error or a firmware issue? Can the app influence the photo's stored on the SD card?

No an APP error can not affect the images on the SD card. An error in the firmware may corrupt the image that appears on the SD card. The firmware is presumably made by the same development company.

Regards Leif
 

nicholashickman

Well-known member
Joined
Jul 10, 2018
Messages
76
Reaction score
35
Tried a hard reset on the Anafi - same result.
Tried uninstall and reinstall of Free Flight 6 - same result.

awaiting a response from Parrot support
 

TJBC75

Well-known member
Joined
Jul 17, 2018
Messages
109
Reaction score
77
Hmmm..... Thankfully, I kept my DJI Mavic Pro and did not sell it when I purchased the Anafi. Until all these problems with the new firmware/app are sorted out by Parrot, I will be flying the MP for the time being. Flying the Anafi with these problems seems to increase risks. Do not want to lose or damage it; Anafi is great when it works, not so much when it doesn't.

My setup - Huawei MediaPad M5 - android 8.0, firmware and app both updated to latest verisions. Experiencing black screen, SD card error, purple and green screen color and screen freezing - all occurring after latest updates installed.
 

nicholashickman

Well-known member
Joined
Jul 10, 2018
Messages
76
Reaction score
35
just a note on the "hard reset" - it only resets the settings for the currently installed firmware, it is not a factory reset nor does it revert to an out of the box firmware.
 

Latest threads

Members online

Forum statistics

Threads
4,124
Messages
37,635
Members
5,524
Latest member
socaldronezone