I am really new to this so first off....How the hell do you contact customer support? I can only get to the FAQs page. My issue is that in 4k and 2.7k my drone will not shoot video. just one still image center screen. in 1080 it works.
If you have a new drone that is defective out of the box and are still in the return period I would suggest you either send it back for an exchange or refund as soon as possible. Parrot support is usually not very helpful and slow and will likely just tell you to deal with resellerMaybe I should return this for that very reason. can you recommend a comparable drone that has better customer service?
When you say that your Anafi will not shoot 4k and 2.7k videos do you mean that it dies not save a video file or that you are unable to play the resulting file?I am really new to this so first off....How the hell do you contact customer support? I can only get to the FAQs page. My issue is that in 4k and 2.7k my drone will not shoot video. just one still image center screen. in 1080 it works.
Is your microsdxc card fast enough?I am really new to this so first off....How the hell do you contact customer support? I can only get to the FAQs page. My issue is that in 4k and 2.7k my drone will not shoot video. just one still image center screen. in 1080 it works.