I just ended a long and painful phone call with Parrot service USA. It would have been shorter and much less painful but it was VOIP at their end and the support person sounded like a muddled borg. The VOIP quality was that bad.
Anyway, like many others I was after the parts to repair my Anafi that dove into the water some time ago. In lieu of that I suggested Parrot make available a discounted bare Anafi for those who have major repairs where it isn't cost effective to repair. The support staff said that the repair facility is closed and with few exceptions parts are not available for the Anafi though they are available for their other drones. Of course I pretty much knew that. The reason I'm posting is that at the end of the conversation, the support staff said that they are hoping to get the repair facility restarted and make parts available within the next few days. Hopefully he didn't say that just to give me hope and it actually happens. I'm going to wait a couple of weeks and see what happens. I ended the conversation suggesting that he forward a request that Parrot also sell the bare Anafi for those who need major repairs but have the rest of the standard or base package.
Crossing my fingers....
Anyway, like many others I was after the parts to repair my Anafi that dove into the water some time ago. In lieu of that I suggested Parrot make available a discounted bare Anafi for those who have major repairs where it isn't cost effective to repair. The support staff said that the repair facility is closed and with few exceptions parts are not available for the Anafi though they are available for their other drones. Of course I pretty much knew that. The reason I'm posting is that at the end of the conversation, the support staff said that they are hoping to get the repair facility restarted and make parts available within the next few days. Hopefully he didn't say that just to give me hope and it actually happens. I'm going to wait a couple of weeks and see what happens. I ended the conversation suggesting that he forward a request that Parrot also sell the bare Anafi for those who need major repairs but have the rest of the standard or base package.
Crossing my fingers....
Last edited: