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Damaged Skycontroller 3.

t_homer

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Nov 4, 2019
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After two flights my Skycontroller stopped searching for connections with the drone, only the white led is on. A repeated reset did not help.
Connects easily to your smartphone.
I contacted Parrot EU Warranty Service, got the case number and ... that's it.. No more contact or solution suggestions.
Today, a complaint in the store.
We'll see what's next.
It is a pity that this is how it begins.
The set was bought on November 6, 2019.

Do you have any experience with the Parrot EU warranty service?

Regards.
 

AnafiPilot1

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You warranty and guarantee is with the retailer in the EU - so just return the whole thing to the retailer and get a replacement unit. You are within 30 days of your purchase date, so the retailer has to replace or refund you.

DO NOT DEAL with Parrot for any warranty help - or you will wait forever.
 
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t_homer

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Hi.

My Anafi in warranty service already 15 days. I hope to be back soon.

I contacted Parrot EU from their website, the reply came after 12 days !!!

She was like this:

parrot.jpg
Earlier I told them that the problem is with Skycontroller3, not the drone.
Suggestions do not help in anything, I did so before I gave it to the warranty service.

I have drones from other companies, the answer to any problem gets the same day. Maybe someday Parrot EU will improve customer contact.

Greetings.
 

Liger 1956

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I understand that people have had much faster responce times if they have phoned Parrot direct.
 

rsvibhadaniya

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if you want to buy any of anafi parts i have for trade

 

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