Hi all,
Order my Parrot earlier today from their website, but I closed down the browser before making a note of the order number, but I did see that they were going to send me a confirmation email.
Unfortunately, I didnt have the confirmation email and there's no way of getting hold of anyone who can just confirm that the order has been processed (I dont see any money being removed from my bank account either).
Rang the 0808 number but I just got told that the lines were very busy and to return later.
Again, unfortunately, I did not see all the bad reviews of their customer support before purchasing, though I did do extensive searches on reviews of the Anafi and looks a decent hand held drone, especially with the camera capabilities.
Im hoping someone here may have an idea if this is normal (not to be able to get hold of anyone or that the order wont appear until its actually shipped, even though they have a pending section which showed 0) and belay my fears that Parrot are not some cowboy outfit who provide great drones but trying to get any help out of them is like getting blood out of a stone...
Anyway. Providing all goes well and I hope it does as they have a good sale on at the moment and I doubt they would offer me the money off if they accidentally mis-placed my order (cough) I might be out taking some photos of the local scenery.
Right, im off to have a nose around this forum as its my first time (I have posted a hello in new pilots btw) and see's what I can see's. Chat later
Thanks Pilots o7
Order my Parrot earlier today from their website, but I closed down the browser before making a note of the order number, but I did see that they were going to send me a confirmation email.
Unfortunately, I didnt have the confirmation email and there's no way of getting hold of anyone who can just confirm that the order has been processed (I dont see any money being removed from my bank account either).
Rang the 0808 number but I just got told that the lines were very busy and to return later.
Again, unfortunately, I did not see all the bad reviews of their customer support before purchasing, though I did do extensive searches on reviews of the Anafi and looks a decent hand held drone, especially with the camera capabilities.
Im hoping someone here may have an idea if this is normal (not to be able to get hold of anyone or that the order wont appear until its actually shipped, even though they have a pending section which showed 0) and belay my fears that Parrot are not some cowboy outfit who provide great drones but trying to get any help out of them is like getting blood out of a stone...
Anyway. Providing all goes well and I hope it does as they have a good sale on at the moment and I doubt they would offer me the money off if they accidentally mis-placed my order (cough) I might be out taking some photos of the local scenery.
Right, im off to have a nose around this forum as its my first time (I have posted a hello in new pilots btw) and see's what I can see's. Chat later
Thanks Pilots o7
