A Big Thank You To A Very Nice Forum Member

Jagerbomb52 · Mar 26, 2019

As some of you know on Jan. 13th my Anafi decided it wanted to spread its wings and fly uncontrollably away into the bush. Being winter and deep snow it was impossible to find so I filed a report with Parrot and they excepted my report and told me to send in what ever I had left and they would send out a replacement. Well shortly after sending my remains to them they came out with a policy of no shipping back to Canada. I fought with them for nearly 3 months before I gave in and let them send my replacement to a fellow member who I will not name as I am not sure if he wants everyone using him for the middle man

Well two good things happened the last few days. I found the old Anafi hanging in a tree and it still works but the gimbal will not work. Might be just a lose wire or plug. And the second thing is I just got my new Anafi from Fedex this afternoon.
Not the extended package they said they would send out to make up for all the BS they put me through but I am just happy that I got the Anafi home.
???

Dirk_ANAFI · Mar 26, 2019

Finally! Good to hear that you now have 1.75 Anafis.

Jagerbomb52 · Mar 26, 2019

The one they shipped the weights are still in the controller.
Here are the dates they where made.

My old one
No 004784 from May 2018

My new one
No 006370 from May 2018

Krusty Geeza · Mar 26, 2019

That's great, even though it was nothing to do with me, I'm sorry you had to fight tooth & claw to get this to happen & that it took so long to occur. It was because of yours & @AaronB 's experiences with Parrot dragging their heals that I decided to just deal with the vendor I purchased from.

jmbsmt63 · Mar 26, 2019

Agustine said:
As some of you know on Jan. 13th my Anafi decided it wanted to spread its wings and fly uncontrollably away into the bush. Being winter and deep snow it was impossible to find so I filed a report with Parrot and they excepted my report and told me to send in what ever I had left and they would send out a replacement. Well shortly after sending my remains to them they came out with a policy of no shipping back to Canada. I fought with them for nearly 3 months before I gave in and let them send my replacement to a fellow member who I will not name as I am not sure if he wants everyone using him for the middle man
Well two good things happened the last few days. I found the old Anafi hanging in a tree and it still works but the gimbal will not work. Might be just a lose wire or plug. And the second thing is I just got my new Anafi from Fedex this afternoon.
Not the extended package they said they would send out to make up for all the BS they put me through but I am just happy that I got the Anafi home.
???

Great news and very glad to hear that you had a kind soul give you that help...Here's hoping you have a long/safe experience with the new one!

Wowwowwo · Mar 27, 2019

Great that your story has a happy ending. Now you have the old one for parts. Just make sure you stock enough propellers and change them for every tiny nick/crack.

Dirk_ANAFI · Mar 27, 2019

Agustine said:
The one they shipped the weights are still in the controller.
Here are the dates they where made.

My old one
No 004784 from May 2018

My new one
No 006370 from May 2018