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blank screen - no video signal

MANISH

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Sep 2, 2018
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#1
I bought this ANAFI from dubai duty free and after a few flights , the video output is lost ,,, the drone flies but I cannot see the video ,,the screen is black .. I tried hard - reset and reinstalled the app but nothing is happening .. can anybody suggest how to fix it
 
Joined
Aug 25, 2018
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#3
I had exactly the same problem. Unfortunately afaik there is nothing you can do to fix it. You should send it back for repair/replacement.
 

MANISH

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Sep 2, 2018
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#5
I had exactly the same problem. Unfortunately afaik there is nothing you can do to fix it. You should send it back for repair/replacement.
dealing with dubai duty free is nightmare ... and parrot does not want to replace it ... ( only repair .. and that too the want the drone to be sent to UK ) I am stuck with no fault of mine
 

dmbrody

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Jul 29, 2018
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#6
dealing with dubai duty free is nightmare ... and parrot does not want to replace it ... ( only repair .. and that too the want the drone to be sent to UK ) I am stuck with no fault of mine
Note to self: do not buy a drone from a duty free shop.
 

IM35461

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Aug 2, 2018
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#7
With my replacement drone today on its third mission when I clicked on fly it gave me GPS data and battery level, etc but a jet black picture.

Checked to see if the camera view was blocked but then after about 20 or more seconds the picture suddenly appeared. The flight went okay but this does sound like the same problem.
 
Joined
Sep 8, 2018
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#8
My Anafi drone is doing the same thing. Video feed unavailable. Going to try the controller when I get home.

It functions properly otherwise.
 

kaypee

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Sep 9, 2018
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#9
Me too. Fine when connected to controller but when to connected via wi fi on Samsung s8 I get no video. I did a couple of times after several attempts but nothing since.
 
Joined
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#11
Try to reboot smarthphone.
That hasn't worked for me. With controller connected the connection comes and goes.

With WiFi I get nothing.

Switched to WiFi 5hz and that worked briefly last night. Today, no dice.

Since other have the same issue on different phones that says it is software.
 

dmbrody

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Jul 29, 2018
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#12
That hasn't worked for me. With controller connected the connection comes and goes.

With WiFi I get nothing.

Switched to WiFi 5hz and that worked briefly last night. Today, no dice.

Since other have the same issue on different phones that says it is software.
User error.

You shouldn’t be using a phone without controller.

Just kidding.... or am I. :)
 
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kaypee

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Sep 9, 2018
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#14
Reboot doesn't help.

You should be able to use it without the controller as they use it as a selling point. Using 'follow me' to record your activity leaves your hands free whilst the phone just sits in your pocket.
 

Skassa

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Aug 30, 2018
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#15
Me too. Fine when connected to controller but when to connected via wi fi on Samsung s8 I get no video. I did a couple of times after several attempts but nothing since.
Try hard reset anafi. Powerup the anafi wait gimbal calibrating then push and hold power button until all green led come all red then drop power button. On android smarthphone try to uninstall (freeflight6) and install again.
 

IM35461

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#16
I had the same lag getting video on my second flight today. I was just getting my camera out to take a photo of the screen and the image appeared.

Next time I will try and have an action camera filming before I power up the drone.
 
Joined
Sep 11, 2018
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#17
Interesting thread. I have also experienced issues with video feed failing. This sometime results in a screen that is totally black and sometimes a screen that resembles dark digital noise (as the screen appears when not connected to the drone at all) While I have video failing other connection to the Drone appears to work as normal including I think video and image recording.

It is annoying (and unnerving) to experience and tarnishes an otherwise good experience. I have found that having the iphone in airplane mode appears to reduce the occurrence.
 

Skassa

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Aug 30, 2018
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#19
Haven't been able to fully test but I uninstalled the app from my phone and reinstalled. Video feed came back like normal.
Good i think some prefs saved in the old freeflight app. Better uninstall and install with new major update like last version.
 
Joined
Sep 8, 2018
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#20
Same problem occurred. Got several minutes of follow me flight in and then it just stopped. Checked my phone and screen was the black fuzz again.
 
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