That's too bad Rick, hopefully Parrot eventually will just send you a replacement controllerGreat info to have BRC. Unfortunately, after doing hard resets as recommended by Parrot Support, my SC3 controller no longer connects to my drone or my phone. It has a steady white light. Parrot support has asked me to create a video about the problem and submit it to them. I will send them the video and we'll see what happens.
just as an fyi -
I plugged my controller into a windows 10 PC via charging cable
I opened the lid of SC3 and windows recognized it as a device with FW version number - Parrot Skycontroller 3 v1.8.1
I suspect in your case it won't be recognized at all
but maybe this info will help someone else down the road